Privacy Policy

Information We Collect

When you subscribe to Fade Members, we collect information necessary to process your membership, including your name, email address, phone number, and payment information.

How We Use Your Information

We use your information to:

• Process and manage your membership
• Communicate with you about appointments and membership updates
• Process payments through our payment provider (Stripe)
• Improve our services

SMS and Text Messaging

We send SMS text messages for appointment-related communications only. This includes:

• Appointment confirmations and reminders to members
• Notifications to barbers when a member books or cancels an appointment

By providing your phone number to Fade Members—as a member during sign-up or as a barber/partner when your information is added—you consent to receive these SMS text messages. Message and data rates may apply. We do not use your phone number for marketing or promotional texts. You may opt out at any time by contacting us at fademembers2026@gmail.com or by having your phone number removed from our system.

Payment Processing

All payments are processed securely through Stripe. We do not store your full credit card information on our servers. For more information, please review Stripe's Privacy Policy.

Please note: All membership payments are non-refundable. If you cancel your membership, you will retain access until the end of your current billing period. No prorated refunds are issued. See our Terms of Service for full details.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction.

Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at fademembers2026@gmail.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at fademembers2026@gmail.com.